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Privacy Policy

SILICON PHARMA LTD is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However,  we recognise our obligations in updating and expanding this program to  meet the demands of the the Data Protection Act 2018 (DPA) and GDPR by  the Data Protection, Privacy and Electronic Communications (Amendments etc)(EU Exit) Regulations 2019 and the Data Protection, Privacy and  Electronic Communications (Amendments etc) (EU Exit) Regulations 2020.


Our Commitment    

  • Your information will not be shared, rented or sold to any third party.
  • We use state-of-the-art security measures to protect your information from unauthorized users.
  • We give you the possibility to control the information that you shared with us (opt-out)


SILICON PHARMA LTD is committed to processing data in accordance with its responsibilities under the GDPR.


Article 5 of the GDPR requires that personal data shall be:

a. processed lawfully, fairly and in a transparent manner in relation to individuals;

b. collected for specified, explicit and legitimate purposes and  not further processed in a manner that is incompatible with those  purposes; further processing for archiving purposes in the public  interest, scientific or historical research purposes or statistical  purposes shall not be considered to be incompatible with the initial  purposes;

c. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

d. accurate and, where necessary, kept up to date; every  reasonable step must be taken to ensure that personal data that are  inaccurate, having regard to the purposes for which they are processed,  are erased or rectified without delay;

e. kept in a form which permits identification of data subjects  for no longer than is necessary for the purposes for which the personal  data are processed; personal data may be stored for longer periods  insofar as the personal data will be processed solely for archiving  purposes in the public interest, scientific or historical research  purposes or statistical purposes subject to implementation of the  appropriate technical and organisational measures required by the GDPR  in order to safeguard the rights and freedoms of individuals; and

f. processed in a manner that ensures appropriate security of the  personal data, including protection against unauthorised or unlawful  processing and against accidental loss, destruction or damage, using  appropriate technical or organisational measures.”


1. Notice
We will clearly inform you when information that personally identifies  you (“personal information”) is asked for and you will have the choice  to provide it or not. Generally, this information is requested when you  [install/download/subscribe] to product updates, newsletters or other  online services.


2. Usage
We use your personal information for the following purposes:

  • To provide you information that will allow you to use our services
  • To automatically customize your documents with your information
  • To alert you of software upgrades, updates, discounts or other services from SILICON PHARMA LTD
  • To develop, enhance, improve or modify our products and services.
  • To better understand how our products and services impact you and those for whom you care.
  • We collect your email when you use a site in order to send you  informational communications about our product and services, such as  their purpose and the best use you can make of them. We also collect  your email to send you our promotional offers.


We may also collect your name, language, currency, operating  system, document searched and country information for a better  experience with SILICON PHARMA LTD products/services.


When you place your order with us, we collect your email in order  to provide customer service to you. We also collect your phone number  in order to contact you in case these emails bounce back because of a  typo in your email address and if we cannot figure out what the correct  email address is.


We also contact the phone number that is provided if we suspect  that the cardholder’s credit card information has been compromised, i.e  used in a fraudulent way.


We also use our clients’ email in order to notify of the release  of updated versions of the software, new services or promotional offers. 


3. Consent
When you provide your personal information, you consent that it can be  used for the above purposes and that SILICON PHARMA LTD is an authorized  holder of such information. If you choose not to register or provide  personal information, you can still use our website but you will not be  able to receive additional services or access certain areas that require  registration. When you activate your account, you are providing your  consent to occasionally receive information from us. In each  communication from us you will have the opportunity to unsubscribe from  further communications; alternatively, you may contact us to express  your choices at the address provided at the bottom of this page.


4. Access to your information
You are entitled to review the personal information you have provided us  and ensure that it is accurate and current at all times. To review or  update this information simply enter in the specified area or request  that we send you this information.


5. Security of information
SILICON PHARMA LTD is strongly committed to protecting your information  and ensuring that your choices are honored. We have taken strong  security measures to protect your data from loss, misuse, unauthorized  access, disclosure, alteration, or destruction. All sensitive data is  stored behind multiple firewalls on secure servers with restricted  employee access.


We guarantee that all e-commerce transactions follow the latest  security measures and use the best available technologies. Secure  Sockets Layer (SSL) technology is employed when you place online orders  or transmit sensitive information. SSL is one of the safest methods of  passing information over the Internet.


6. Retention of information
We retain information as long as it is necessary to provide the services  requested by you and others, subject to any legal obligations to  further retain such information. Information associated with your  account will generally be kept until it is no longer necessary to  provide the services or until you ask us to delete it or your account is  deleted whichever comes first. Additionally, we may retain information  from deleted accounts to comply with the law, prevent fraud, resolve  disputes, troubleshoot problems, assist with investigations, enforce the  Terms of Use, and take other actions permitted by law. The information  we retain will be handled in accordance with this Privacy Policy.  Finally, your data could also be stored for sales statistical purposes.


7. EU and EEA Users’ Rights

If you are habitually located in the European Union or European  Economic Area, you have the right to access, rectify, download or erase  your information, as well as the right to restrict and object to certain  processing of your information. While some of these rights apply  generally, certain rights apply only in certain limited circumstances.  We describe these rights below:

You have the right to access your personal data and, if  necessary, have it amended or deleted or restricted. In certain  instances, you may have the right to the portability of your data. You  can also ask us to not send marketing communications and not to use your  personal data when we carry out profiling for direct marketing  purposes. You can opt out of receiving email newsletters and other  marketing communications by following the opt-out instructions provided  to you in those emails. Transactional account messages will be  unaffected if you opt-out from marketing communications.


8. What we do with the Information you share
Your information is never shared outside the company without your  permission. Inside the company, data is stored behind multiple firewalls  on secure servers with restricted user access.


When you register to our website, you are asked to provide your  contact information, including a valid email address. We use this  information to send you updates about SILICON PHARMA LTD order  confirmations and information about our services. When you order from  us, we ask for your credit card number and billing address. We use this  information only to bill you for the product(s) you ordered at that  time.


We may on occasion require the help of other companies to provide  limited services on our behalf, such as packaging, shipping and  delivery, customer support and processing event registrations. We will  only provide such companies with the information required for them to  perform these services; these service providers are bound by strict  privacy policies and are prohibited from using your information for any  other purpose.


In very rare instances SILICON PHARMA LTD may disclose your  personal information, without notice, only if required to do so by law  or in the good faith belief that such action is necessary to: (a)  conform to the edicts of the law or comply with legal process served on  SILICON PHARMA LTD or the site; (b) protect and defend the rights or  property of SILICON PHARMA LTD and its family of websites and  properties; and (c) act in urgent circumstances to protect the personal  safety of users of SILICON PHARMA LTD, its websites, or the public.


9. How to opt-out
We provide users with the opportunity to opt-out from receiving updates  on our products, newsletters and other communications from us. You can  opt-out by clicking on the link provided in our electronic mailings or  by contacting us at the address at the bottom of this page.


10. Does SILICON PHARMA LTD privacy policy apply to linked websites?
Our Privacy Policy applies solely to information collected on our  website or through the site.  The Site contains links to web sites of third parties. SILICON PHARMA  LTD is not responsible for the actions of these third parties, including  their privacy practices and any content posted on their web sites. We  encourage you to review their privacy policies to learn more about what,  why and how they collect and use personal information. SILICON PHARMA  LTD adheres to industry recognized standards to secure any personal  information in our possession, and to secure it from unauthorized access  and tampering. 


However, as is true with all online actions, it is possible that  third parties may unlawfully intercept transmissions of personal  information, or other users of the Site may misuse or abuse your  personal information that they may collect from the Site.


SILICON PHARMA LTD uses third-party advertising companies to serve our  ads on the Site. Please review our Cookie Policy for all details. These  third-party advertising companies employ cookie and 1×1 pixel. gifs or  web beacons to measure and improve the effectiveness of ads for their  clients. To do so, these companies may use anonymous information about  your visits to our website and other websites but will not collect any  information which can personally identify you or can be linked to you.  This information can include: date/time of banner ad shown, the banner  ad that was shown, their cookie, and the IP address. This information  can also be used for online preference marketing purposes.


If you want to prevent a third-party advertiser from collecting  data, currently you may either visit each ad network’s web site  individually or opt out.


This site will also allow you to review the third-party advertising companies’ privacy policies.


11. Changes to this policy
If we make changes to our Privacy Policy, we will post these changes  here so that you are always aware of what information we collect, how we  use it and under what circumstances, if any, we disclose it. If at any  point we decide to use your information in a manner different from that  stated at the time it was collected, we will notify you by email.


12. Enforcement of policy
If for some reason you believe SILICON PHARMA LTD has not adhered to  these principles, please notify us and we will do our best to promptly  make corrections.


13. Questions or comments
If you have questions or comments about this privacy policy, please email us or write us at:
SILICON PHARMA LIMITED
Unit 20 Oliver Business Park
Oliver Road, London,
NW10 7JB
United Kingdom
info@siliconpharma.co.uk


For information about how to contact SILICON PHARMA LTD please visit our contact page.


November 2020  

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